Get a More Predictable Bill Each Month
To help make your bills a little more predictable, we have a solution for the highs and lows of seasonal energy bills. 薪酬水平 is a budgeting tool that automatically averages your energy bill every three months so you can budget more easily.
Here's How It Works
薪酬水平 starts with the average dollar amount on your last twelve energy bills. You’ll be billed this same amount for the first three months, even if your energy use varies. 在那之后, your payment amount is adjusted once every three months, based upon your actual energy use.
On each monthly bill, we’ll also show you how much energy you actually used, as well as the cost.
Enrolling is Easy
Sign up for 薪酬水平 online with 我的账户. It's simple, and takes a few minutes.
- 登录到 我的账户
- 单击 计费 tab in the main navigation
- 单击 薪酬水平 option
- 查看您的 estimated monthly payment 报名吧
Once enrolled, 薪酬水平 will begin with your next bill. For most customers, this is the following month.
Net Energy Metering customers are not eligible for this program, per the details of their pricing plans.
Customers starting new service must have at least one month of usage data to calculate estimated quarterly payments. Customers with at least three months of usage data can expect more precise quarterly payment estimates.
Customers Receiving Service from Other Service Providers
If you receive service from a service provider other than 西班牙&E, for example a 社区 Choice Aggregator (CCA) or 电 Service Provider (ESP) you can sign up for the 薪酬水平 Plan (LPP).
Frequently Asked Questions
薪酬水平 will make your bills more predictable but will not necessarily lower your bill. The key benefit is that 薪酬水平 will help you avoid those bill spikes during the hot summer months or cold winter months if you’re using more energy to keep your home comfortable. If you're looking for discount information please visit tongyaoww.com/assistance.
是的, you can enroll in 薪酬水平. Your initial bill amount will be calculated using the available billing history including the current month’s usage.
Once enrolled, the newly calculated average would be present on your next bill cycle. For most customers, this is the following month.
If your usage is over or under your calculated 12-month average usage, it will be reflected the next time your bill is recalculated to determine your fixed bill amount, which occurs every three months, using the previous 12 month period. Actual consumption on your billed amount can be tracked on your monthly statement.
是的. You can prepay three months during the first month because you will know what your payments will be.
There are no enrollment fees associated with 薪酬水平 and you may get off the plan at any time.
是的, if you are a medical baseline or CARE customer, you may participate in 薪酬水平.
Net Energy Metering customers are not eligible to enroll in 薪酬水平.
薪酬水平 is a program that averages out your bill and allows you to budget more easily.
Customers eligible for the 薪酬水平 Program (LPP) service 是:
- 社区 Choice Aggregation (CCA) and Direct Access (DA) customers. The LPP amount for UDC billed CCA and DA customers is calculated using both the customers’ UDC and CCA charges.
- Commercial electric customers with maximum monthly demand < 500kW per month
- Commercial gas customers using < 250,000 therms of gas per year, who are not Core Aggregation Transportation (CAT) customers.
- GT or DT (Mobile 首页。 Parks)
Note: Co-Generation accounts are not eligible for LPP and Net Energy Metering (NEM) customers are not eligible for 薪酬水平.
When you cancel 薪酬水平, a settlement balance is calculated. Your settlement balance is the difference between what you’ve paid and your actual energy costs. It could be an amount due or owed to you, and will applied to your next bill.